Kusni, Amin Silalahi, and Hanif Hadinata Utama. “Analyzing BPJS Patient Satisfaction at Sumberjambe Public Health Center: A SERVQUAL Dimension Approach ”. International Journal of Science and Environment (IJSE) 6, no. 2 (July 30, 2026): 2375–2384. Accessed August 7, 2026. https://ijsenet.com/index.php/IJSE/article/view/758.