Febrianti, Fitria Dwi, and Firmike Lidyatami Radja. “Analysis of the Implementation of ISO 9001: 2015 Quality Management System to Improve Service Quality (Case Study at Sea Shipload Expedition Company in Waingapu)”. International Journal of Science and Environment (IJSE) 5, no. 4 (November 30, 2025): 223–228. Accessed December 21, 2025. https://ijsenet.com/index.php/IJSE/article/view/266.