A. Nabila Ansar, Sri Lestari Ramadhani Nasution, Siti Zubaidah, Anjelimery P. Sihotang, and Haryadi, “Analysis of Service Quality and Its Impact on Infertility Patient Satisfaction at RSIA Stella Maris Medan”, IJSE, vol. 6, no. 3, pp. 155–164, Sep. 2026.