ZAKRI, Melvin; NURHAYATI, Nunung; ASPIRANTI, Tasya; AMALIAH, Ima; WIJOYO, Agung. A Systematic Literature Review of Chatbots and Anthropomorphism in Digital Marketing: Consumer Attribution, Trust, and Loyalty Outcomes . International Journal of Science and Environment (IJSE), [S. l.], v. 6, n. 1, p. 173–178, 2026. DOI: 10.51601/ijse.v6i1.313. Disponível em: https://ijsenet.com/index.php/IJSE/article/view/313. Acesso em: 19 mar. 2026.