HERMAN, T. .; GHAZALI, A. . Optimizing Service Quality Through a People, Process, and Technology Approach for Freelance Tour Guides (Case Study of Timotravel). International Journal of Science and Environment (IJSE), [S. l.], v. 5, n. 4, p. 253–257, 2025. DOI: 10.51601/ijse.v5i4.270. Disponível em: https://ijsenet.com/index.php/IJSE/article/view/270. Acesso em: 25 nov. 2025.