FEBRIANTI, F. D.; LIDYATAMI RADJA, F. . Analysis of the Implementation of ISO 9001: 2015 Quality Management System to Improve Service Quality (Case Study at Sea Shipload Expedition Company in Waingapu). International Journal of Science and Environment (IJSE), [S. l.], v. 5, n. 4, p. 223–228, 2025. DOI: 10.51601/ijse.v5i4.266. Disponível em: https://ijsenet.com/index.php/IJSE/article/view/266. Acesso em: 21 dec. 2025.